Propex HS-Series Heater Warranty Information

The Propex heater is a reliable and safe method for heating your vehicle. Propex stands behind it's heaters with a convenient warranty against parts and workmanship. The warranty periods are:

HS2000 and HS2800: One year from purchase

HS2211: Three years from purchase

If you are having running issues with your Propex heater, we are here to help. First read through the articles on our FAQ’s. We find that the majority of issues with the Propex heaters are errors in installation, heaters in need of cleaning, or heater systems that have been compromised by environment or usage. The FAQ's at the link above are a growing list of solutions that will allow you to research and diagnose most of the common causes for heater issues.

If you can't find a solution that fits your needs, tech support can be reached via support@propexnorthamerica.com.   Addressing the issue via email most easily allows the consolidation of information and the exchange of photos. Our technical support team will help you through the diagnosis and resolution of your issue. If it is found that your heater needs to be examined and repaired under warranty, we will help you through the process. Our in-house technicians can repair most issues with very little turnaround time.

Please have your proof of purchase ready for our support staff.