Propex North America Non-Warranty Service & Repair Agreement

Propex North America Non-Warranty Service & Repair Agreement

Posted by Propex North America on Mar 27th 2025

Before sending in your heater for repair you must first contact support@propexnorthamerica.com and receive approval. By sending your unit in for repair, you are agreeing to the following conditions. 1.) The customer is responsible for shipping charges both to and from Propex North America. 2.) Prop …
Installing Propex Heaters In Vehicles With Insulated Floors

Installing Propex Heaters In Vehicles With Insulated Floors

Posted by Propex North America on Mar 27th 2025

Note: This article applies to the internally mounted HS2000 and HS2800 heaters only.  Propex HS2000 and HS2800 heaters are designed to be mounted directly to a vehicle floor and the combustion inlets and outlets are positioned on the bottom of the unit. The 2" outlet pipes on …
Propex Heater Terminology 101

Propex Heater Terminology 101

Posted by Propex North America on Mar 27th 2025

As with anything discussed on the internet, we've seen a wide range of terms used for the components of the Propex heaters.  Let's find some common ground on Propex terminology!   Pipes: We call the smaller (22mm in the HS2000 and HS2211, 26mm in the HS2800) intake and exhaust pipes the c …
Propex Stealth Kit - Make Your HS2000 Even Quieter

Propex Stealth Kit - Make Your HS2000 Even Quieter

Posted by Propex North America on Mar 27th 2025

By design, the Propex furnace is a quiet and reliable way to heat your space. The only noise you'll hear is the fan running and the soft low rumble of the combustion exhaust pipe. For those who want an even quieter experience, we sell a complete 'stealth' retrofit kit for your HS2000. This kit come …
Diagnosing Propex Electrical Faults

Diagnosing Propex Electrical Faults

Posted by Propex North America on Mar 27th 2025

Occasionally the Propex technical support team receives questions describing electrical conditions that are outside the typical diagnostic flow of the heater. This could be something like a heater working on the fan setting but not on the heat setting or perhaps having no response at all despite 12 …
Propex HS-Series Heater Warranty Information

Propex HS-Series Heater Warranty Information

Posted by Propex North America on Mar 27th 2025

The Propex heater is a reliable and safe method for heating your vehicle. Propex stands behind it's heaters with a convenient warranty against parts and workmanship. The warranty periods are: HS2000 and HS2800: One year from purchase HS2211: Three years from purchase If you are having running issue …